A client of ours kindly sent us his thoughts on his experience in dealing with us. While our driving intention is to keep South African’s safe, we are equally committed to outstanding customer care and empathy. The acknowledgment of this is not the goal, but it certainly adds to the rewarding gratification we experience knowing another family is safe on our roads.
Dear MMI,
Thank you for the excellent work done on my wife’s Audi. From start to finish dealing with Michael was a pleasant and professional experience. Michael worked with us to select an appropriate factory car for several weeks. He talked us through the pros and cons of various models and facilitated various test drives to enable us to make the correct decision that would suit our lifestyle. At all times he was listening and discussing to understand our needs and not attempting to rush us into a sale. A testament to the quality of work is that Audi SA Head Office were able to provide us with a formal confirmation that our motor plan would remain valid after the modifications performed by MMI.
The car was delivered to us with flawless quality and in the committed time. Michael kept us informed constantly during the build process. The driving experience has in no ways been undermined and the armouring is imperceptible.
Thank you Michael and the MMI Team!! Please feel to pass on our details to any prospective client if you would like us to relay to them directly our experience with the excellent service and standards of yourself and your company.
